特定商取引法に基づく表示 | 日本最大杜氏集団「南部杜氏」発祥の地、岩手県紫波町で水と人の関わりに触れる旅

Fees

Displayed for Each Product (Tour)
Additional Fees Apart from the Price

Consumption Tax (The displayed prices include tax.)
Shipping costs for various sent items
Bank transfer fees, if applicable
Payment Timing

For credit card payments, payment will be processed at the time of order placement and will follow the closing date of each credit card company. Travel products are subject to the conditions stated in the Travel Terms and Conditions document.
Payment Methods

Cash, bank transfer, and credit card payment

Delivery Timing

Details will be provided separately for each product. For travel products, typically until the day before the departure date.
Cancellation and Changes (Travel Products)

Cancellations and changes will be subject to the terms outlined in the Travel Terms and Conditions document, and specified cancellation (change) fees will apply.
Returns, Exchanges, and Cancellations (Excluding Travel Products)
In the unlikely event that the delivered product is damaged or defective, please contact us via the inquiry form or phone within one week of the product’s arrival. We will bear the shipping costs for repair or replacement. If the delivered product cannot be repaired or replaced, we will refund the payment amount after receiving the returned item.

Please note that returns or exchanges cannot be accepted under the following circumstances.
- Items more than 8 days after delivery
- Items that have been used Items that have been damaged or soiled while in your possession
- Items that have been damaged or soiled while in your possession
- Items with lost parts or accessories
[Return Shipping Fee]
For returns due to customer preference, the return shipping fee will be borne by the customer.
However, in cases of defective items, we will cover the cost.

Specified Commercial Transaction Act